FAQs

Why Should Researchers Trust Copper Club?

We understand that trust has to be earned in the research community. That’s why Copper Club focuses on transparency, and responsible sourcing.

Copper Club’s research products are sourced directly from our trusted manufacturing partner. As part of our sourcing process our manufacturer provides:

  • 98–99% or higher purity
  • Identity testing using HPLC/MS
  • Batch-specific quality-control

Copper Club focuses on clear, factual information and responsible sourcing rather than making exaggerated or unsupported claims. We believe in providing clear information, maintaining responsible sourcing standards, and giving researchers the option to pursue independent testing when they want additional confirmation.

SHIPPING

Where do you ship?

We currently ship to the United States, United Kingdom, Australia, and Europe.

We offer free shipping on all orders. 

How long does shipping take?

Estimated delivery times are:

  • United States: 2–4 business days
  • United Kingdom: 4–6 business days
  • Australia: 6–8 business days
  • Europe: 5–7 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other circumstances outside of Copper Club’s control.

Do you offer shipping protection?

Yes. Shipping protection is included with all orders at no additional charge.

Shipping protection is designed to provide coverage for qualifying shipping issues, such as loss or damage during transit. When a shipment qualifies for coverage, Copper Club will replace the affected shipment at no additional charge.

Are customers responsible for customs and import requirements?

Yes. Customers are responsible for ensuring that research materials may be legally purchased and imported into their destination country and for complying with all applicable customs and import requirements.

Copper Club does not guarantee that our products are permitted for import into every country or jurisdiction.

PAYMENTS

What payment methods do you accept?

Our available payment options allow us to keep the purchasing process straightforward while working within the payment options available to our industry. 

We currently accept:

  • Venmo
  • Cash App
  • Bitcoin

(Customers located in the United Kingdom, Europe, and Australia are required to use Bitcoin.)

*All payment instructions are provided directly through CopperClubresearchco Please do not send payment to any address, account, or wallet that has not been provided through our official ordering process on this website.* Copper Club is not responsible for any funds sent to incorrect bitcoin addresses, or payment accounts. Please double check to confirm it says Copper Club in recipient address. 

Are payments refundable?

No. All payments are non-refundable, and all sales are final.

If an order qualifies for the shipping protection included with your purchase, Copper Club will replace the affected shipment at no additional charge in the event of a covered shipping issue, such as loss or damage during transit.

Are COAs available?

At Copper Club, we take a streamlined approach to verification to help keep our overhead and operating costs controlled. Rather than building the cost of recurring testing across 35+ products into our pricing, we work with one trusted manufacturing partner that provides batch-specific testing documentation directly to us. We review this documentation as part of our sourcing process but do not publish or distribute the original documents because they contain supplier-specific information.

This approach helps us keep our research materials accessible while maintaining a streamlined sourcing process. For researchers who want additional verification, independent third-party testing is always encouraged. Each kit contains 10 individual vials, allowing researchers to independently test a vial of their choosing if they wish to do so. 

ORDERS

What is the process for purchasing from Copper Club?

  1. Select the research materials and quantities you are interested in.
  2. Submit your order through the website. Be sure to save your order confirmation number, as you will need it when submitting payment.
  3. Submit your payment using the payment method selected during checkout.
    • Venmo or Cash App: Include only your order number with the payment.
    • Bitcoin: Follow the Bitcoin payment instructions provided with your order.
  4. Once payment has been received and your order has been processed, you will receive tracking information when your order ships.

How many vials are included in a kit?

Each kit contains 10 individual vials. Each vial contains the stated amount of research material listed for that product.

How can I contact you about my order?

For questions regarding an order, please contact us through the official contact information provided on our website. Please include your order number and relevant order information so we can assist you efficiently.

ORDERS

Will you ever message me through social media, Telegram, or WhatsApp?

Absolutely not.

Copper Club will never initiate contact through social media, Telegram, WhatsApp, or other unofficial messaging platforms. For your security, only use the official contact information provided on our website. We will never request payment or personal information through an unsolicited message.

If you receive a message claiming to be from Copper Club, do not respond or send payment. Contact us through our official website instead.

RESEARCH USE

Are these products intended for human consumption or use?

No. All products are strictly intended for laboratory research use only and are not intended for human or animal use or administration, or for diagnostic, therapeutic, or cosmetic purposes.

Research Use Notice

All products are strictly for laboratory research purposes only. They are not intended for human or animal consumption, administration, diagnosis, treatment, prevention, cure, mitigation, or cosmetic use.